At Encompass, we are committed to respecting your privacy and protecting your personal information at all times.
In addition to the profile information you have chosen to enter as part of the booking service we provide – which may include name, job title, addresses, telephone numbers, travel information, transactions etc – Encompass may also record how you use our services including how you access our website, contact centre and mobile applications. Encompass will only ever use your personal information with your express permission.
Encompass may, on occasion, need to share information (all or in part), with third party agencies, so that they can assist us in providing you with our ground transportation service. We do not sell personal information to third parties and we do not allow third parties outside Encompass to send you marketing information.
Please note we may also disclose your personal information if required to do so for the following reasons:
Cookies are small data files (letters and numbers), placed on your computer or mobile browser by websites that you visit. They are widely used to collect website usage data and improve your online experience. The cookies contain a token which is used for authentication purposes and therefore no personal data is stored within the cookie.
The cookie is only valid for the duration of your session and is destroyed as soon as you log out of the website.
Under the UK Data Protection Act 1998, you may request a copy of any personal details which are held about you by Encompass. A small fee may apply to cover the cost of producing this information.
If you would like a copy of the personal information held on you please write to us (including your name and postal address) at:
Encompass Helpdesk7 Woodfield RoadLondon W9 2BAEmail:ITHelpdesk@encompassgt.co.uk
You must also provide the following:
If you believe that any personal information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.
We will promptly amend any information found to be incorrect.
Encompass implement the highest level of security (of ISO27001 standard) in its business practices, ensuring your personal data remains safe and secure at all times.
Every booking made on our website is protected by a valid SSL certificate that ensures all data transfer is encrypted. Our certificate can be verified as legitimate by clicking on the little padlock that is displayed within your web browser’s address bar.